Page 1 of Where`s my cashback?

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Where`s my cashback?

ranj777 (Harmless) posted this on Thursday, 14th July 2005, 16:21

Got the Samsung D500 on the £4.99 per month deal from E2save.com

According to the deal they were supposed to give me £60 after a month and this payment might have taken upto 45 days to clear through their system. It is now over 76 days since I have had the phone and still no sign of the cheque.

Anyone else had the same problem?

How did u get it sorted?

This item was edited on Thursday, 14th July 2005, 17:24

RE: Where`s my cashback?

andi jones (Competent) posted this on Thursday, 14th July 2005, 17:25

I had the same problem. I had to send back the monthly bills after six months, sent it recorded delivery. After a month still didnt get my cash, phoned them up, no problem, money in the account within a week

RE: Where`s my cashback?

Riker71 (Competent) posted this on Thursday, 14th July 2005, 20:33

Ive had the same problem, had been connected over 2 months, was told over phone initially after 60 days of system probs, when nothing received by advised date 3 weeks later called them and advised I would receive a cheque for £60 and received a text advising me of the same that will be sent in 14 days. That was last week so Im expecting it in the next week

RE: Where`s my cashback?

Bubblegum (Competent) posted this on Thursday, 14th July 2005, 22:44

This company are rubbish for this, and you do have to chase them up, but eventually you will get your money if you persist

RE: Where`s my cashback?

Jon_C (Elite) posted this on Friday, 15th July 2005, 01:05

Yep, I took up the offer at around the start of May and I only got my first cheque for £60 today. I had to send one reminder email.

No doubt I will have to do the same when I claim back the next two payments of £95 or so but I think it`s worth it overall. I didn`t expect it to be simple!

RE: Where`s my cashback?

DOHC (Competent) posted this on Friday, 15th July 2005, 06:54

yes it looks like they`re trying it on....i.e. they don`t cough until you feel their arse; I had to ring them too after not getting my £60 automatically.
And I also got the promise of a cheque in the phone call,& a text message said the refund was processed and the credit would arrive soon.

EDIT;
As if by magic the cheque arrived while I was typing.Took about a week from ringing them.

This item was edited on Friday, 15th July 2005, 08:29

RE: Where`s my cashback?

Riker71 (Competent) posted this on Friday, 15th July 2005, 07:59

I also received my cheque this morning, a week after the call.

RE: Where`s my cashback?

/////AMG (Elite) posted this on Friday, 15th July 2005, 09:11

Never heard of these guys before, but I`m basically doing the same thing with Dial a phone and they are great

RE: Where`s my cashback?

petecowie (Competent) posted this on Friday, 15th July 2005, 11:14

I got my cashback cheque no problems, remember e2save are a subsidiary of carphonewarehouse so IMO they are about as legit as you`re going to get

RE: Where`s my cashback?

TinnionA (Elite) posted this on Friday, 15th July 2005, 11:34

Hmm as someone who sent off my cashback application for 6 months cashback wednesday(with e2save.com coincidently, unrecorded delivery, supposed to be back within a week, else I miss the window) should I be worried?

Should I ring them up to check? I did put my email addy on there so they could confirm it but no email yet.

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