Page 1 of ARGOS exchange/refund query

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ARGOS exchange/refund query

hermy (Competent) posted this on Sunday, 11th February 2007, 02:51

I`m going to check tomorrow but thought id ask you chaps 1st. For Xmas my dad bought me a car stereo which cost £59.99 a week (18th DEC) after buying it for me my car was involved in a accident and written off. I`ve been waiting and waiting for a cheque from the accident causers insurance company (it still hasn`t arrived!) I bought a car last week after borrowing the money because I wanted this car and could not wait any longer for the cheque. The thing is it has a CD stereo in it thats wired up to the wheel (remote control thingymajig) so it`s pointless putting my `dads` stereo in, the xmas present is still boxed and the receipts in the bag (it was bought on my dads credit card) I`m not expecting a refund because of the card issue and the 16 day returns issue but will they let me exchange it for item(s) of the same value after all this time.

RE: ARGOS exchange/refund query

Mike J T (Competent) posted this on Sunday, 11th February 2007, 07:47

Offically no, but you may get an understanding manager. If the can resell it (all leads there, packaging etc) they will be more willing

Mike J

(Also they dont know that its not faulty!)

RE: ARGOS exchange/refund query

hermy (Competent) posted this on Monday, 12th February 2007, 01:22

I took the item back today and a very nice lady at the Rochdale branch let me have a gift voucher for the amount on the receipt, so cannot complain. Good service.

RE: ARGOS exchange/refund query

NT1 (Mostly Harmless) posted this on Monday, 19th February 2007, 12:24

And I see that Argos now has a standard 30 day money back guarantee rather than the old 16 day one, (some items excluded still of course). :) :)

I`ve found them pretty good with returns in the past, although I think looking after the packaging helps.

RE: ARGOS exchange/refund query

takuhii (Competent) posted this on Friday, 24th August 2007, 07:51

I`d just hock it on eBay mate and buy something pretty for your new wheels!!

We can get it on right now if you want to...

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