Page 1 of the answer to the alba 103 region changeing

just got off the phone with alba well today. the player is not loading the discs sometimes it takes about 4/6 trys before mybe it plays .so i phoned alba and i told the woman about the player and wen it says stop on the screen you think the disc as stoped you open the tray and its still spinning causeing the disc to sact. well she said what region am i useing i said region 2. ah i see are you useing any region 1 discs i said well about 2/3 then she said dont use them .why?. she said the player is not desgined to play region 1 only region 2 take the player back to the shop and get another one and dis time dont use region 1 films so. i said i got it because the mag and the internet said is muti-region. well there lying she said it says here by playing region 1 disc or other countrys you can danage the dvd drive .use the disc that comes from your country and she put the phone down on me cow . what can you do wen the dvd mags i mean {what dvd} ect ect and the internet says muti-region but in fact it breaks your player. i say what can you do ?

Take it back to the store, get a refund and buy another player. Or you could just keep it and write arsy letters to the magazines that stated it was multi-region for misleading you and/or the top dog of Alba UK telling him/her how disappointed you are with the product and the service you`ve received...

This item was edited on Monday, 11th December 2000, 16:47

>"Take it back to the store, get a refund and buy another player. Or you could just keep it and write arsy letters to the magazines that stated it was multi-region for misleading you and/or the top dog of Alba UK telling him/her how disappointed you are with the product and the service you`ve received..."

Ok, point 1: If it plays an R1 disc, then the mag did not mislead you. No gripe there.

Point 2: How can you complain about the service after you have "hacked" the player?

I have posted on more than one occasion that you CANNOT tell a service dept., or a Retailer that you changed the players status. You have to say it`s still in the original purchase mode, and reset it to the same before taking it to the store.

The player you bought was an R2 machine, any problem you get after a hack has been performed gives the retailer and the manufacturer an easy get out!

If you haven`t realised yet, I work in retail, and know a little bit of tech stuff, not enough to diagnose your problem, but enough to tell ya that the disc spinning when ejecting has NOTHING to do with their region OR the hack.
It`s a fault in the disc transport, I just don`t know what!

Jimbo! :oÞ

If the mag says it`s a multi-region player and then Alba tell you you`ve damaged the player by using another region, the mag is at fault since it should have researched the claim before making it to susceptible buyers.

He doesn`t say he`s hacked the player, he simply says he`s used R1 discs in it, unless the documentation states "DO NOT INSERT REGION 1 DVDS" he`s got good cause for complaint if the customer service dept tell him it`s inserting one of these that`s buggered up the machine...

Oh and if a customer service rep hangs up on me that equals BAD SERVICE and they`re gonna hear about it!

Personally I think if Alba are telling you that placing a Region 1 disc in the machine has damaged it, they ought to provide some technical reason why this is so. Because from here it sounds like a load of bull, no other Region 2 only machine will break if you stick a Region 1 disc in it.

hold on there jimbo i did not hack it its muti-region out of box meaning i took it home and put in wwf westle mania 16 r2 after that i put in a r1 south park the movie no hacks like there say in the mag out of the box

That`s what I figured, I`ve also read numerous reviews which state the player is region-free out of the box...

oh yes flip99 got it right nice one what do you think is worng with the tray job

if you buy this player from a certain large toy store some like dinosaurs it`s add next tothe player says it`s multiregion.

take it back m8 it`s a lump of s*** .


l8trz

i had an alba 103 and sold it because its absolute s***e!!! picture quality is grainy and it cant handle movies which are mostly dark - its goes a snot green colour! by the way it is multi region out of the box and it wont damage it putting another region disc in it. the reason it wont play certain discs is beacause its crap and wont play some R2 discs never mind R1. i know for a fact that R2 Go! doesnt work as doent the R1 T2: ultimate edition. anyway sell it and but something half decent instead.....