Page 1 of JupiterDVD - Has Anyone Used These Before?

Has anyone used this website before:

www.jupiterdvd.co.uk

I`m trying to get hold of Disneys Snow White & Sleeping Beauty for my little girl. This is the only place I`ve found which has the UK Region. I usually use Play, CD Wow, BangCD, Amazon but none of these have them.

I know Snow White was deleted from Disneys catalogue, not sure about Sleeping Beauty so it cannot be ordered from the suppliers.

Hope you guys can help

This item was edited on Wednesday, 7th November 2007, 12:40

Well I placed an order with jupiterdvd on the 6th of November and was told via email that I would only wait about 5 working days.My thoughts were "no problem" the price was really good so the wait would be worth it.After 5 days still no dvd box set so I tracked the order only to find the order has been duplicated.I have sent an E.mail asking not to be charged twice and when can I expect delivery but as yet have heard nothing.So my intial thoughts of they might be new and having a few teething problems, give them a chance is now wearing thin.Should you use them?If I don`t get my box set by the end of the month I would say stick with who you know.

Best best is to try Amazon new and used section, they`re a bit like e-bay. you just go with the ones with the best feedback, but unlike ebay, if you have problems with a seller, you just e-mail Amazon and they`ll give you a full refund straight away.

floyd

floyd, do you still use Caiman much? Made an order recently and I have to say, their customer service was a bunch of arse.

I use Caiman USA through Amazon quite a bit. I`d never use them if I needed something for a birthday present in 1 weeks time, but buying for myself I`ve always found excellent prices make up for slow delivery.

Never had a problem with them, but then I`ve never had to contact them usually get an email from them at time of order, and i think one on dispatch.

:/ I ordered the grey`s anatomy box set of series 3 for my sister, the money was taken from my account and DVD`s posted 1/11/07 but so far I have not received them yet! I`ve sent about 5 e-mails to them and no response. I don`t no what to do or who to contact!

Thanks for all the comments.

My initial gut feeling was caution. I hope for the few people who have ordered DVDs that they are delivered.

It was grey`s anatomy series 3 that I ordered aswell.My credit card company is now dealing with the matter and hopefully I will be able to get my money back.and just to fore warn every one Magnumdvd seem to be the same company and there are now many warnings on the net about chinese export fiddles of which I suspect our friends at Jupiter are part of.

I ordered the prison break series 2 DVD box set on the 5th November, I received an email the next day saying it was in the queue for delivery.... I still have not received them the payment left my bank within 2 days of the order... I have now contacted and put a claim in through paypal so I can only hope I get a refund advice to anyone DONT USE THIS COMPANY.......

Just to let you all know I just received an email from Paypal to say they have finished there enquiries with this case and I have received my full refund back to my paypal account..

Now I didnt pay using my paypal account but the payment went through there paypal thats why they were able to get me my refund.

good luck all