fwefwefwergweg(Mostly Harmless) posted this on Wednesday, 13th March 2002, 23:41
Ordered Memento from Splash DVD (formerly Under-18) on Sunday 3 March. Still not been delivered. Would have been quicker ordering it from the other side of the world!
Anyone with similar feedback for Splash?
RE: How slow are Splash DVD?
Lucky(Competent) posted this on Thursday, 14th March 2002, 13:21
Iv`e been waiting 3 weeks for my order and they hardly reply to any e-mails, iv`e phoned them twice both times they said we`re waiting for the stock, 3 weeks is a long time, the longest iv`e ever had to wait for a DVD. definitly won`t be ordering from them again.
YM
RE: How slow are Splash DVD?
Gaz Kitch(Elite) posted this on Friday, 15th March 2002, 13:22
I ordered "Memento" from Splash or "Under18" as they were know back then......and got it within a week.
Maybe the customer service as gone down hill since the name change?
RE: How slow are Splash DVD?
ferret76(Harmless) posted this on Thursday, 4th April 2002, 11:25
ordered 10 from the £7.49 warner special offer on splashdvd.com all arrived with a week, maybe they`ve got a better again
RE: How slow are Splash DVD?
ferretus(Harmless) posted this on Thursday, 11th April 2002, 10:48
just ordered lots from the buenavista special offer, all arived in good time.
no probs for me
This item was edited on Wednesday, 17th April 2002, 11:19
RE: How slow are Splash DVD?
shenbop2001(Competent) posted this on Wednesday, 24th April 2002, 20:10
They are very very POOR, I ordered from them for the first time (a dvd) on Friday 5th April and still havent recieved it!!!! It said it would take 3 days to ship, it took 13 days for them to finally ship it. Then got an e-mail saying it has been despatched and it will take 3-5 working days to arrive, well.... 6 working days later and I am STILL WAITING for my DVD, if it doesn`t arrive tomorrow then i`m asking for my money back!
Steve
RE: How slow are Splash DVD?
shenbop2001(Competent) posted this on Thursday, 25th April 2002, 20:29
Still no DVD today, time to get my money back, but whats this..... they don`t reply to my e-mail ! usually they reply pretty quickly but this time they didn`t and still havn`t, wonder why?
RE: How slow are Splash DVD?
stuartdurrant(Competent) posted this on Wednesday, 1st May 2002, 19:30
I have never received anything from Splash! I`ve ordered a number of Dvds and CDs but always given up after a month - still there cancellation process seemed very efficient!!!
Use Play instead.
RE: How slow are Splash DVD?
harry66(Competent) posted this on Friday, 3rd May 2002, 12:24
Not used em recently but in the past delivery was very patchy. One disk took around six weeks and that was after 4-5 phone calls. Other disks arrived within a week - weird!
RE: How slow are Splash DVD?
dash(Mostly Harmless) posted this on Tuesday, 14th May 2002, 15:19
I have used them a lot over the past months and Play, when Splash did not have the DVD i wanted and had no problems with them. That all changed with my last order. In April i ordered Saving Grace and Welcome Home Roxy Carmichael. They arrived about 9 days later which is average delivery time for them. I was suspicious of the Roxy DVD from the begining, the case was damaged on the front and just looked second hand and the DVD was loose inside. However, it was a sale DVD so if it played ok i would suffer the case. It wouldn`t play past the menu so i returned it by recorded delivery with a covering letter and email on April 23rd. No response from Splash so on May 3rd I sent an email asking what was happening they said they were out of stock but should receive new stock next week. I received the replacement today, strangely the case is damaged on the front in exactly the same place and way and the DVD will not play past the menu. I guess it is no more orders to Splash from me.
