Page 1 of Confussed about DVDImport Pricing

Ordered Forrest Gump for $21.57 but charged $33.19. Anyone know where they got $33.19? I thought Worldwide shipping was free. Have e-mailed them about this about a week ago but have had no response. Any suggestions?

The prices on the website are in US Dollars and Euros, but they actually bill you in Canadian Dollars. Hope this helps.

I am getting very concerned about this company. The emails are now being returned saying they will not reply to emails. You must send messages from their site. But when you do they do not reply. I have been waiting for Memento and the order is still in process. I am sure I have been charged but find the customer service has gone somewhat downhill. Be aware of this before you order from this company.

I agree. I pre ordered Total Recall, which was released on 18th September, but the order is still `in process` and I have had no reply to the numerous e-mails I have sent them asking about this.
Having said that, I got the Die Hard box set, Driven and Exit Wounds from them with no problems whatsoever.

I ordered 3 DVD`s on 17/09/01 and the money was debited from my account 2 days later and my order is still in process, I have since sent 2 E-Mails with no responce. All my previous orders have been fine it appears something has changed!

How long have you guys/gals waited before receiving a DVD from DVDIMPORT, on average, using the CANADA POST worldwide delivery option? Also, on the issue of pricing, I`ve noticed that the price of a pre-ordered DVD (in my case Swordfish) has dropped in price. I ordered it for 17.24 US dollars, It`s now under 16 dollars. Since, it seems, these guys charge you on the day of the order, I presume I`m going to paying 17.24 rather than under 16 dollars when the DVD is actually released. Incidentally, DVDBoxOffice are good. I actually received my DVD. I thought I would prefer DVDImport because of the cheaper prices and no delivery charges...but I may be regretting my choice of vendor. Someone tell us something good about this company. Please. They seem to be genuine, since there are reports that people are receiving goods, albeit late.

I have received my order from them OK. I have two on preorder, so am crossing my fingers!

How long did you have to wait? Did you pre-order the order you received o.k. It`s now been about 22 days now for me. I suppose I start getting anxious around about the 2 month mark.

I have noticed that 2 dvd`s have been posted today from DVDIMPORT. Will let you all know when they arrive. I am getting free delivery by Canada Post.

I have had 3 DVD`s from them and all 3 arrived within 10-14 days, though I am still waiting for them to despatch Total Recall, nearly a month after it was released.