Page 1 of Harry Potter @ Splash

Splash are doing the new Harry Potter book for £9.99. Knowing their track record you`ll recieve it after the 6th book as come out... LOL

My patience has finally snapped with Spl*sh. I`ve had a couple of orders from them which were - shall we say - tardy. In their favour, they did get me one title which was in the process of going out of print. I gave them another order on 16 May which they took the payment for on the 19th and I haven`t heard a dicky-bird since.

I can no longer recommend them to anybody - and that`s as vitriolic as I can legally be.

J Mark Oates

This is an excerpt from my most recent communication to Splash sales
I have been waiting since May 20th...

*****************************
Where is my CD?
WHY have you taken money from my account when you do not have stock?

Once again I am writing to express my absolute displeasure with your utterly
crap level of service.
You have taken money from my account a month ago for a CD which I am still
waiting for in this intervening period you have made no attempt to inform me
WHY the item has been delayed.
Are you aware what a bad name you have in various forums. I am about to post
this on one such forum and intend to warn other would be purchasers to steer
well clear of your company in a word your attitude is S***!
I have recently ordered and received two DVDs via the internet from Florida
the time between ordering and receiving the goods was less than SIX f*cking
days.
Can`t you get you act together!

Either credit my account or send me the goods by no later than wednesday
25th june or I will seek legal advice.
*********************************************


Please avoid them at ALL costs. they are diabolical!

Quote:
Either credit my account or send me the goods by no later than wednesday
25th june or I will seek legal advice

Are you seeking legal advice?

Asda are doing it for £8.97 - cheaper and no danger of never receiving it. Wonder if anyone has EVER had anything good to say about Splash. Thanks to you guys I`ve never used them, which seems to have been a good move.

I am still waiting for two separate parts of DVD orders made in March 2003.

Likewise still awaiting replies to my emails!

I shalln`t be using them again....

Still not replied to any correspondence, but they`ve sent me promotional material - do yourselves a favour...


BOYCOTT SPLASH!!!

Quote:
BOYCOTT SPLASH!!!

Thanks for the advice and after several postings about them I boycotted them quite a while ago. Can`t say more than that, Spooks are keeping tabs on me. 8)

G`day All,
Although not `Harry Potter`, my money was still snatched 2 weeks ago. Emails requesting an explanations are `lost in transit` I`ve pasted in the important part of my order for all to see and judge for them selves, and the email sent. Their reply you might ask, I don`t have it to show lt a lone read my self.

Best wishes
Jemma
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sample of email

With regard to order xxxxxx and xxxxxx
Would some one please tell me why the description page says despatched in 5 to 7 days, for a book available from 6 weeks ago, that was paid for on 8Th July. Surely I should have the book read from cover to cover by now?

Seriously, as I said before you have an image problem on many forums.


Best wishes
name
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Items Ordered:
Catalog No. Artist Title Release Date Price Quantity Shipping Sub Total Status
1843910489 Bronte, Charlotte green dwarf 29/05/2003 £5.24 1 £0.00 £5.24


Order Details:
Date Comment
08-07-2003 Order being Processed
08-07-2003 Payment Taken: AUTH CODExxxxxxxxxxxxxx