dvdsoon.com - Great prices and NOT SO great service!
dustjunkie(Competent) posted this on Tuesday, 2nd July 2002, 15:56
made my order 24.06.02 money taken out of my account 26.06.02 order status says `in hand`
but pending orders still shows `Checking ID`
anyone shed any light . . .
RE: dvdsoon.com - Great prices and NOT SO great service!
r8sso(Elite) posted this on Tuesday, 2nd July 2002, 17:16
Was it your first order with them?
RE: dvdsoon.com - Great prices and NOT SO great service!
FuzzyBoy(Competent) posted this on Tuesday, 2nd July 2002, 18:26
I used them for the first time this weekend.
CC charged straight away - which I like because you know what you`re paying. Got email yesterday and today to say both items despatched. So far so good...
FB
RE: dvdsoon.com - Great prices and NOT SO great service!
dustjunkie(Competent) posted this on Wednesday, 3rd July 2002, 13:09
I emailed them yesterday and low and behold in the in-box this morning were 3 emails. One to tell me ID had been validated Another to tell me my order had been shipped And finally one from Canadian Post with tracking number so I can see where my parcel is (downside of this is it isnt recognising my number so I cant track the parcel ).
Anyway lets see how long the Royal Mail can hold onto it for . . .
Will let u know
RE: dvdsoon.com - Great prices and NOT SO great service!
Bill Carr(Elite) posted this on Wednesday, 3rd July 2002, 22:29
Perhaps a little unfair to criticise them so quickly, after little over a week? Reading the thread title, I was thinking you`d been stiffed for a load of cash and not got your dvds after ages!
Bb
RE: dvdsoon.com - Great prices and NOT SO great service!
r8sso(Elite) posted this on Wednesday, 3rd July 2002, 23:03
The delay was probably to do with checking your `ID`, most companys check the card details of first time buyers which can take some time.
The packaging the DVD arrives in is well impressive :-)
RE: dvdsoon.com - Great prices and NOT SO great service!
clayts(Elite) posted this on Thursday, 4th July 2002, 00:10
I`ve also used them for the first time for Pearl Harbor (Vista) : very impressed - shipped earlier than the release date, and on the way.
The Canadian postage check invariably doesn`t work when it`s an international order, sadly :-(
RE: dvdsoon.com - Great prices and NOT SO great service!
FuzzyBoy(Competent) posted this on Thursday, 4th July 2002, 21:00
I was frustrated with that postage check problem too Clayts...
...But I am more than happy to overlook it given their great prices - just checked the exchange rates I got with my CC: Royal Tenenbaums for £11.16, America`s Sweethearts for £10.24, Monsters Inc for £10.01.
Guess I`ll be using them again - soon!
FB
RE: dvdsoon.com - Great prices and NOT SO great service!
sportsmimic(Competent) posted this on Friday, 5th July 2002, 09:48
Made the mistake of ordering 8 at a time, so you have to wait for all to be in stock, bit of a boo-boo when some aren`t released until September!!! Anyway cancelled and reordered individually. Bit of a job, but worth it for the bargain prices. Just received 5 yesterday. Will look at these guys first - I just wish there was an easy way of looking at all forthcoming DVDs.
RE: dvdsoon.com - Great prices and NOT SO great service!
eckl(Mostly Harmless) posted this on Monday, 8th July 2002, 17:15
I`ve ordered from them before, and have been impressed that they keep you informed about your order, and it was well packaged too. I had to create a new account when I changed my billing address though, as it doesn`t let you edit this. I made another order with them last week, and they are currently checking my ID for my new account. I`ve emailed them to explain the situation, and am waiting for them to get back to me, though I`m sure that they took a bit quicker the first time round to check ID.
