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cannot register avast antivirus

Mark S (Mostly Harmless) posted this on Friday, 21st September 2007, 23:34

I have installed avast antivirus and am trying to register it but i cannot get onto the avast website using either firefox or internet explorer. I guess it is some virus or spyware and have run avast and spybot and ad-aware, yet the problem has not gone. Has anyone any ideas how I can solve this? :/

RE: cannot register avast antivirus

mbilko (Elite) posted this on Saturday, 22nd September 2007, 08:51

If its the free version, uninstall and reinstall i would suggest :)

RE: cannot register avast antivirus

SHEPPY124 (Competent) posted this on Saturday, 22nd September 2007, 20:14

might be down, try using google if you havent already. You normally recieve an email from them with the key, but that can take 24 hrs sometimes, Though I can get on it with explorer. Have you got your privacy settings set to high.

A WISE MAN ONCE SAID

This item was edited on Saturday, 22nd September 2007, 21:17

RE: cannot register avast antivirus

Mark S (Mostly Harmless) posted this on Sunday, 23rd September 2007, 20:04

thanks for the advice, I have now registered by going on the website of a friends computer but I am still unable to get on the avast website from my computer, the browser just timeouts. Any ideas?

RE: cannot register avast antivirus

bytemaster (Elite) posted this on Sunday, 23rd September 2007, 20:40

Can you ping avast.com? (Start / run.../ cmd / ping avast.com)

RE: cannot register avast antivirus

Mark S (Mostly Harmless) posted this on Monday, 24th September 2007, 20:09

Doesn`t look like it. Below is the result.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mark>ping avast.com

Pinging avast.com [1.1.1.1] with 32 bytes of data:

Reply from 195.182.176.109: Destination net unreachable.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 1.1.1.1:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Mark>

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