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New Finlux HD T V keeps turning itself off and on

lmhowe50 (Mostly Harmless) posted this on Friday, 19th October 2012, 17:03

I bought a new Finlux 42 HD from Amazon It worked fine, but it seems since I put on the central heating the TV keeps switching itself off and on I thought it might be my new Virgin super hub because when I got that that was when it first happened I thought the WIFI might be interferring with infared I switched it off but it still did it IS even took out all the batteries from spare remotes I need advice on how to stop this happening

RE: New Finlux HD T V keeps turning itself off and on

Sue Brown (Elite Donator) posted this on Saturday, 20th October 2012, 05:59

It sounds like you`ve eliminated the obvious things, and therefore it`s probably a fault, meaning you should contact Amazon for an exchange.

Out of interest, when you say it turns itself off and on again, how long does it stay off for?

RE: New Finlux HD T V keeps turning itself off and on

Jimbo :oÞ (Elite Donator) posted this on Saturday, 20th October 2012, 06:19

If it`s only happened since the heating has been put on then it sounds to me like an overheating problem and the set has a safety auto-cut off built into it`s power supply.
Are there any heat sources near it like radiators etc?

Jimbo : oÞ

"There`s that word again... is there a problem with the Earth`s gravitational pull in the future?"

RE: New Finlux HD T V keeps turning itself off and on

lmhowe50 (Mostly Harmless) posted this on Saturday, 20th October 2012, 14:57

Yes the radiato is near the TV but IT cannot move the TV a gas fire is on other side and the cabling for plugs is to short It was doing it this morning and heating had been off over 12 hours I am getting in touch with makers on Mon It has 12 month guarantee Think control in TV is faulty

RE: New Finlux HD T V keeps turning itself off and on

Jimbo :oÞ (Elite Donator) posted this on Saturday, 20th October 2012, 15:55

It might very well be a faulty set but if the radiator is close to it then it could cause problems in the future too, better to close off the valve on that radiator just in case (my situation is similar in that my set is above a radiator to one side but I keep that one off permanently)

Might be worth as Smurfy said getting in touch with Amazon before going to Finlux, they may have an easier repair/replace route than direct to manufacturer and worst case they tell you to go to Finlux anyway.

Another thing to try (happened to my sister years ago on a Ferguson set), find the remote sensor on the TV and put something in front of it.
Means while you test it the remote is useless but in her case the light coming through her patio doors was being reflected onto the TV sensor and making it change channel upwards but it was random when it happened and took months to track it down, when we did a simple slight movement on her telly cured it.

Remember to keep us updated and good luck ;)


Jimbo : oÞ

"There`s that word again... is there a problem with the Earth`s gravitational pull in the future?"

RE: New Finlux HD T V keeps turning itself off and on

lmhowe50 (Mostly Harmless) posted this on Monday, 22nd October 2012, 14:09

I have been in touch with Finlux Direct did not try Amazon because there customer services are rubbish They suggested moving the home phone which is wireless Having mobile phone switched off which is pointless but IT tried that Today with mobile phone switched off Home phone moved it is worse than ever The TV seems to have nervous breakdown Work fine few hours Then switct itself off/on Now it changes sources tonFlicks through them for a few mins before it settles down

RE: New Finlux HD T V keeps turning itself off and on

Rassilon (Elite) posted this on Monday, 22nd October 2012, 17:50

We had a Finlux set when Rumbellows closed down (Yes that long ago), after a year it intermittently operated - This was down to dry joints at the back of the PCB.  Similar fault returned after 2 - 3 years, no obvious faults so we junked it.



My outlook on life is positive & carefree, I`m positive that I`m a pessimist & I don`t care what what you think.



Never has so little had to be explained by me to so many so often.

RE: New Finlux HD T V keeps turning itself off and on

lmhowe50 (Mostly Harmless) posted this on Thursday, 25th October 2012, 18:35

I think I now have the problem sorted on advice from this forum and Finlux I have moved my cordless phone to other side of room and touch wood it has stopped doing it so many thanks to all those who gave their help I hope it lasts longer than 3 years My old LG TV was 8 year old and still working when I gave it away through freecycle

RE: New Finlux HD T V keeps turning itself off and on

lmhowe50 (Mostly Harmless) posted this on Wednesday, 28th November 2012, 06:52

I spoke to soon TV has started turning itself off/on again Spoke to finlux engineer he suggested taking batteries out of remote and moving remote to other room I did that ,did not work Will have to get finlux engineer out they seem relutant to come maybe have to come from Finland Sometimes TV will not stay on/off I have a humidifer I wondered if that could affect it moved it as far away from TV as can Modum for computer is now next to TV Had to move it to improve signal to Android stick Virgin engineer said that should not affect TV sensor

RE: New Finlux HD T V keeps turning itself off and on

admars (Elite) posted this on Wednesday, 28th November 2012, 07:12

Clutching at straws but it could it be that odd problem which affected some TVs and STBs where low energy light bulbs caused interference and odd behaviour?

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