Page 1 of Sky Plus Problems with pause /rewind live feed

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Sky Plus Problems with pause /rewind live feed

Atman (Competent) posted this on Thursday, 17th November 2005, 14:10

Ok

I have been on sky plus come just over a year, but over the past few months i have been really irrated with a problem rewinding live feed, i do this and the picture stops and the system hangs until you press the sky button on your remote thereafter live feed continues.
I have reported this to Sky 3 times they say its a known problem and have recently sent out a remote update (recognisable by the change in your sky planner background colour) to remedy this problem but it doesnt seem to work. They have repeatedly said that a new update will be released but i am loosing patiance with them as it is now coming into its third month. I have phoned an threatened to cancel my contract if this is not resolved.

Has anyone else experienced this problem and is so what responses are you getting?, it seems to be a global problem.

RE: Sky Plus Problems with pause /rewind live feed

mattwhite1 (Elite) posted this on Thursday, 17th November 2005, 14:53

Happens on mine occasionally, and the only way to rectify it is to turn it off and on again.

I have noticed the background changem but havent used the pause for a while so could not say for certain whether it is still ongoing or not.



You will Rue the day..........Go on then.....start rueing!!!!!

RE: Sky Plus Problems with pause /rewind live feed

Wad (Elite) posted this on Saturday, 19th November 2005, 16:51

Seems to be a common problem, I have it too. Sky deny there`s any issues of course (at least they did when I rang them). Read a thread on DigitalSpy from a Sky beta tester saying he was currently testing a fix, and so far so good. Guess we`ll have to sit it out a while longer.

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