Page 1 of Sound Problems with Philips TV

Hello, first post here :)

I just bought a Philips pw6006 28" TV. I`ve never had a stereo TV before, in fact, I`ve never even owned a new TV before!

I`m amazed by the picture - it`s about 1000 times better than my old Goldstar 19", but I`m having a lot of trouble with the sound.

It`s a little hard to describe, other than there`s a sort of deep resonance - a bit like a radio that`s not quite tuned in correctly. I`ve managed to get the voices sounding just about ok, by turning the bass right down, & the treble up. But any theme tunes (eg Coronation Street tonight) or background music in films sound awful.

If I go onto any of the presets; theatre, voice, music etc then it`s just about unbearable - the noise goes right through you unless the volume`s so low that I can`t hear what people are saying.

I don`t know much about this sort of stuff, but I wondered whether the problem might be that I have a mono VCR wired up to the TV, so I put the outside ariel straight into the TV with nothing else connected, but it was just as bad.

Pre-recorded VHS tapes also sound terrible. I`ve ordered a Philips DVD player (I never had one before) which hasn`t arrived yet, but I`m thinking that with this TV any DVD is going to sound terrible too :(

I ordered both of these items online, based on reviews I read all over the place, as I`m disabled, so I couldn`t get to a shop to look at them myself.

So, is it likely that the TV`s faulty, or have I just not got the settings right?

Any help or advice would be very much appreciated. TIA

*EDIT* Or is this how it should be? Is this what stereo means & I need to accept it?

This item was edited on Friday, 24th January 2003, 23:07

The only thing i can think of, is to make sure you have the spatialiser turned off (this is supposed to give the effect of surround sound, but doesn`t). Otherwise, it sounds like the tv is faulty, sorry.

Thanks for the reply :) It is definitely worse with the spatialiser thingamybob on - but it`s pretty bad even when I force it into mono.

Looks like I`ve just been unlucky and have a faulty set then.

I thought it was strange that everyone preferred Nicam TV`s if this is what they sound like!

I have the same set, though had no problem with the sound once I put the preset to "Music". Have you tried fiddling with the sound? You can then have your own preset which will be marked "Personal"

I have the 32 inch version, i have the treble set at 70 and the bass set at 60. The sound from this model is not very good but since you are having trouble in all sound settings it looks like the tv is faulty.btw my tv`s sound was better after a couple of weeks of being used.

sounds to me that the tv has the wrong country in the install menu.

press the menu botton on the remote
push the down arrow until install is highlighted
push the right hand arrow
on the secound line down from the op it should read "country GB"
If it does not change to GB and that should solve your problem

Nogle

Thanks everybody for all the help :)

I`ve fiddled around with all the settings, using the suggestions posted, & I have big improvements now. The worst sound before was on the TV-out from my pc. That usually goes through the vcr, but when I put it directly into the scart on the TV, it sounds pretty much ok with my new settings. The same with playback on the video (although I don`t know why the pc wont play correctly through the video!!)

I`m still having problems with the normal TV stations though. I get it to sound ok by changing the settings yet again, then switch channels & its back to terrible again. Sometimes I can`t get it to sound right at all.

On `Millionaire` tonight, I ended up watching it on the portable in the kitchen, because of the background music they play. When I sit right next to the TV I can hear sort of popping sounds coming from one of the front speaker panels, as if someone was stood too close to a microphone, & its those noises that I hear, & which bother me when I`m sat on the opposite side of the room, together with the resonance thing I mentioned before.

I`m guessing that there`s nothing wrong with the TV, since files played from the PC are now ok. So could I have a faulty lead somewhere? Or anything else that`s causing this?

The only other thing I thought of, is that I live really close to a TV mast. I don`t know what its called, but I have a little metal rod attached to the TV ariel to reduce the signal, as its too strong - it used to interfere with cable channels and gave a fuzzy picture on video playback. Could the strong signal be affecting the sound?

Sorry this post is so long, but I`d really appreciate it if anyone has any ideas :)