Page 1 of Not sure of the problem, so posted it here. Locking picture

Hello there,

I have a Samsung DVD 511. It has a problem when playing certain discs. Two of these discs are The Matrix and Swordfish.

The problem is the picture locks up. It will be playing fine and then lock up. On swordfish it played up to scene 12, wouldn`t play 13-24, but would play the rest.

Does anyone know what the problem might be, and what I can do to fix it.

Thanks.

What you describe is usually a symptom of overheating, which the 511 is unfortunately quite prone to. Do you find the discs are rather warm when you take them out of the tray?

This player really needs a lot of ventilation to keep it cool. If you have it in a cabinet with a lot of other components, try moving it out of the cabinet. Some people have even tried fitted a fan inside the player to alleviate the problem - but that`s a last resort.

Mike

Thanks for the reply. It is not really too close to any other components, and it only does it on certain discs. I think I have e-mailed you about a firm ware upgrade, do you think that could be it, as it plays most discs ok.

The Matrix was locking up at a certain part, as was swordfish, and they had only been in for about 10 minutes. If I skipped to the next scenes it would play them, but go back and it locked up.

hello
i have a decca 2110 and have just borrowed swordfish reg2 off a mate. i to am having problems with the picture locking up and skipping. everything else i play does not do it..