Page 1 of Kodak Give in!!!!!!

Just to let you all know that Kodak have put an official statement on their website at:

http://www.kodak.co.uk/UK/en/digital/dx3700offerStatement.shtml

Looks like the cameras will soon be on their way!!

Well I never. Not yet had my email confirming this but just wan`t to congratulate Clayts for the original post in the BB forum, Dan for his legal expertise and to all the other bargain hunters who wouldn`t let it lie.
Howay The Lads.
"And the meek shall inherit the earth." :Rush 2112

This is going to be the end of the world as we know it!!!








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Yippee! Got my e-mail this morning!

Dear Mr xxxxxxxxxx


Your Original Order Ref:-W-05-xxxxxxxxx

We are pleased to tell you that Kodak will offer the Kodak EasyShare DX3700
Digital Camera, along with a memory card and inkjet paper, at the advertised
price of £100 +p&p to all of our customers who ordered the camera and
accessories.

The resolution of this matter has been a top priority for Kodak. One of our
company`s core principles is our commitment to our customers, even in
difficult situations like this one.

As you know, a mistake on our website allowed a number of customers to order
the Kodak EasyShare DX3700 Digital Camera and accessories at an incorrect
price of £100. Despite the incorrect listing, Kodak will offer the camera
and accessories at the advertised price of £100 + p&p.

As noted in previous communications, your credit card has not been charged.
If you would like to purchase the Kodak EasyShare DX3700 Digital Camera,
along with the accessories, for £100 + p&p, please follow the instructions
below. Please note that the closing date for this offer is 28th February
2002.

Once again, we apologise for the inconvenience caused to you by these
exceptional circumstances and appreciate your continued patience in allowing
this matter to be resolved.

Yours sincerely,

Gareth Jones

Regional Business General Manager & Vice President
Kodak Digital & Applied Imaging
EAMER


HOW TO CLAIM:-

1. Call our special Freefone hotline (see 5 below). We expect the next few
days to be really busy, but we will keep the lines open until February 28,
2002 so there is plenty of time to take up this offer.

2. We will start to ship orders from February 11, 2002. Please allow up to
28 days for delivery.

3. Please have this email to hand when you call. Our representative will
ask you to confirm:-
* Your original order reference (for each order you have placed)
* Your name and email address
* The quantity you ordered
* The delivery address
* Your credit card details

4. Please note
(i) the provision of your credit card details will constitute your
acceptance of the proposal in full and final settlement of any claim you may have against any Kodak company
and/or Link Network

Ltd.

(ii) this offer is personal to you and is non-transferable
(iii)this offer shall be subject to Kodak`s terms and conditions of
sale, save as where expressly varied by the terms of this offer. A copy of the terms & conditions is available at:-

http://www.kodak.com/GB/en/corp/store/op/orderPolicy.jhtml

5. The Freefone number is 0800 281 487

You may call until February 28, 2002.
Our call centre hours are Monday to Friday 9 a.m. to 5 p.m.

IMPORTANT:-

In anticipation of an initial high level of calls we have extended call
centre hours to minimise extended call waiting in the first few days. We request that you call our number on:

Thursday 31st January between the hours of 0900 and 1300
.
Alternatively please call at your convenience.

Oh My God!!

This is fantastic! I ordered it when it 1st appeared to be a genuine offer so I was dissapointed when the masses flocked and it turned out to be a mistake, so to read this makes me so happy!

Thankyou!

Got my email too! Interesting - they`ve given me a different time to call - looks like they`re trting hard to make it easy to get through!
Good on `em!

This item was edited on Thursday, 31st January 2002, 09:16

I got my e-mail this morning.... I`d given up on it, I could`nt belive it when I read the e-mail ..... they tried the bully-boy tac-tics which did`nt work + were frightened by bad publicity + getting there arses sued by everyone... this is a big, big win for joe public, + many thanks to all the clever people out there with all the legal stuff ..... can`t wait to get my camera now.... lol .... :0)

Well I`ll obviously carry on with my order as it is a bargain but I have already bought a Canon Digicam so I may put the Kodak package up for sale......

Donka - why not pass it onto Dan Bates?? (after all the help he`s given people on this topic, he`s announced he didn`t actually order one)

Took nearly an hour to get through on the phone, but its worth it.. mines reordered + on its way ...