Info and forum posts by 'IanF'

This user hasn't used our main site yet, so has no main account at present.

Joined on: Wednesday, 18th October 2000, 13:49, Last used: Wednesday, 18th October 2000, 13:49

Access Level: Harmless

About this user: Secretive

This user has posted a total of 6 messages. On average, since joining, this user has posted 0 messages a day, or 0 messages a week. In the last 30 days, this user has posted 0 messages, which is on average 0 messages a day.

Recent Messages Posted:

Scan, no longer, letting me down.

If any of you have followed the, "My Scan SC-2000 Problems" and the "Scan letting me down" threads I thought I`d fill you in on the final chapter.

I`ve now received my refund, delivery costs included and a free DVD (X-Men) for my troubles. This has all taken far too long to get resolved (I bought my player in August and went through 2 replacements) however I`m happy with the final outcome.

I`ve used Scan many times in the past for PC components and I "don`t think" I`ve been put off doing this again, however I`ll not be in a hurry to try any of Scans own branded home entertainment products again.

Cheers,

IanF

RE: Scan letting me down

At last!!! I`ve just checked my bank balance and finally the cash has been refunded... Unfortunately it only includes one lot of my delivery costs, but I think I can let that go...

Cheers, for the offer of a free DVD...

Ian

RE: Scan letting me down

Nelley,

I`m still waiting for my refund, this is rediculous, it`s well over a month now since I sent back the player and well over a fortnight since you promised the refund.

Where`s me bloody money!?!?!

Ian

Scan letting me down

I wrote a while back about my many returns to Scan, Nelley gave me the option of returning my player for a refund, or swapping it AGAIN. I decided that I`d had enough of there players as the expense I`d spent in returning them meant that I could have afforded a higher spec brand named machine.

I opted for the refund option, I sent my player back to them and here I am over a fortnight later still with no refund. When I ring the returns number all I get is an engaged tone, and I`m getting sick of it.

I want me blimmin money back!

Ian

RE: My Scan SC-2000 Problems

Thanks for the speedy and constructive response, please see my e-mail.

My Scan SC-2000 Problems

Well, I`ve followed the adventures of fellow Scan sufferers for a while now and thought I`d add my own problem list.... I`m currently on my 3rd player, having returned two (only one at my own expense), the latest of which arrived this morning....

The problems I`ve encountered are as follows....

Player 1 : -
Very low frame rate on Mallrats (R1)
Blocky images on Sixth Sense (R2) and Sleepy Hollow (R1)
Lip syncing on Mallrats (R1) and Clerks (R1)

I had problems with other films as well, but these are the main offenders.

Player 2 : -
Much better picture-wise, although Sixth Sense is still blocky
Drive sounded terrible, it periodically made a grinding noise, causing the picture to stutter when it did so.

Player 3 : -
Sixth Sense STILL blocky
TV-OUT Scart connector isn`t fitted properly, although does work.

I`ve used Scan many times in the past for PC bits and have never had any problems before now. I am now at a stage where I`m not wanting to try another Scan player and am just wanting a full refund, I think I`ll try a Pioneer 535 or maybe the Hitachi 505, one thing`s for certain, I`ll be trying out several disks on these players before spending my cash.

If Nelley has any comments I gladly await them, but I doubt my mind will be changed.

Cheers,

Ian