Page 1 of Buying DVDs from Tescos online- don`t bother!

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Buying DVDs from Tescos online- don`t bother!

pat-w (Elite) posted this on Monday, 9th June 2008, 07:26

I have in the past ordered from the Tesco website, about a dozen DVD`s, & I`ve never placed an order for anything without getting a "Order Delayed" e-mail. The latest order, really is the last straw as far as I`m concerned
Quote:

Re: Your Tesco Jersey order placed on Monday 12 May 2008 (order no.
xxxxxxxx)
We are sorry to inform you that your order has been delayed because the
availability of one of the items has changed.

Estimated dispatch date: Sunday 10 August 2008
The item causing the delay:

1 x Barbara Flynn The Beiderbecke Trilogy [21st Anniversary Edition]
Awaiting stock, expected on Sunday 10 August 2008

We apologise for the delay to your order on this occasion, but hope
that you will return to shop with Tesco Jersey in the future.

Kind regards,
Tesco.com

I ordered this as a fathers day gift for my dad, but because of their incompetent craptacular service, I`m going to have to order it elsewhere. Why do they list stock when they seem to have no ideal when it will be available?
12th May to 10th August is taking the p***
The Hut, Asda, LoveFilm, Currys Entertainment, Dixons Entertainment & ChoicesUK are all selling this dvd for £3 more but at least I`ve got a chance of getting my order in the next 5 days- can`t say that about any order I`ve even placed with Tesco`s
Sod Tesco's, I`m never going to place another order for a DVD with them again >:(

RE: Buying DVDs from Tescos online- don`t bother!

niteowl (Elite) posted this on Thursday, 7th August 2008, 08:19

I ordered cd on 23rd july 08, displayed as in stock and despatch in 24 hours. Then got email saying will be in stock 12th August should be despatched then.

Yesterday, got email saying it was despatched on 5th August.

Why can`t there be a law against retailers to says "in stock and despatched within 24hrs" when in fact they don`t really have the item and they need to source it which could take a long time?

Niteowl

RE: Buying DVDs from Tescos online- don`t bother!

Gaffski (Elite) posted this on Thursday, 7th August 2008, 11:23

I`ve placed 3 orders from Tesco.. Each time I`ve had an email saying that there`s been a delay. :(








I don`t want to belong to any club that will accept me as a member

RE: Buying DVDs from Tescos online- don`t bother!

pat-w (Elite) posted this on Friday, 12th September 2008, 21:06

i never did cancel the above order, i wanted to see how long these useless tossers could take to deliver- got the following today-
Quote:
Re: Your Tesco Jersey order placed on Monday 12 May 2008 (order no. xxxxxxxx)

We are sorry to inform you that your order has been delayed because the availability of one of the items has changed.

Estimated dispatch date: Monday 15 September 2008

I have no expectation of this order being sent out on Monday, but I`ll wait & see
They will never get another order for me, that`s for sure

RE: Buying DVDs from Tescos online- don`t bother!

sonylover (Elite) posted this on Saturday, 20th September 2008, 14:44

I`ve ordered a few things off Tesco and have never received any of them >:(

RE: Buying DVDs from Tescos online- don`t bother!

pat-w (Elite) posted this on Saturday, 20th September 2008, 15:38

I still don`t have the order i placed on the 12th May, don`t think they will ever send it out

RE: Buying DVDs from Tescos online- don`t bother!

pat-w (Elite) posted this on Thursday, 25th September 2008, 23:24

well, after taking my order on the 12th May, I have just got an e-mail cancelling the order, on the 26th October
What a useless bunch of w***ers >:(

RE: Buying DVDs from Tescos online- don`t bother!

Magic_ians (Elite) posted this on Saturday, 29th November 2008, 17:29

I order Killers Album & G&R new album and they still havnt been sent 5 days after they came out so went to town and got them :)



Magictracker External Image: http://img.photobucket.com/albums/v164/Magic_ians/MagiciansSmiley.jpg"> http://img.photobucket.com/albums/v164/Magic_ians/MagiciansSmiley.jpg Just Watched!

RE: Buying DVDs from Tescos online- don`t bother!

admars (Elite) posted this on Saturday, 29th November 2008, 20:47

I ordered a DVD from them a few weeks ago, and it arrived within a few days, as expected.
Ordered a book last Monday and it arrived on Wednesday.

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