Page 1 of Blockbuster online - my suspicions

I have been with Blockbuster for about a year now. I was quite happy with them until recently but...

- Recently their prices have gone up of to £14.99 - presumably to buy more copies of the new releases? Right???

- Wrong. Over the past 2-3 months I have hardly received anything from the top of my list.

Could it be that because I`m an existing customer, they are not trying to impress me?

I`ve just rang them and spoke to a Customer Service advisor. She was trying to be helfpul but basically told me that `the system` automatically picks the titles and always looks for the ones at the top of your list.

I don`t believe that. I think they have a policy of sending the new releases with priority to new customers.

I am now giving them 2 weeks to see if something interesting comes in, and if not, will cancel.

What do you think? Am I paranoid?

I have just cancelled my subscription with Blockbuster, for similar reasons, and also for the atrocious state of the discs that they send out. Out of the last 10 discs that I have had, I have not been able to watch about half of them as they were too badly scratched.

Blockbuster were the worst online retailers I tried. Cancelled my month trial before the end because they were sending nothing out. F***ing diabolical.

Blockbuster`s turnaround is great and I had no problems with them during my free trial. I recently switched from ScreenSelect back to Blockbuster and have had a few scratched discs and it seems a DVD I have sent back to them is either lost in the post or sat on the warehouse floor. At the end of the month I will switch back to ScreenSelect in the hope that I will actually see some of my top choices. I`m never going to even think about giving Lovefilm another go - the worst rental service around.


My Top 20 Horror Movies ---- My DVD Collection
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