Page 1 of WH SMITH / LOVEFILM

Retailer Reviews Forum

WH SMITH / LOVEFILM

paolaspierre (Mostly Harmless) posted this on Wednesday, 24th November 2004, 10:37

I have just noticed on the WH SMITH website that they are launching their dvd rental service. In the small print it says that it`s managed by lovefilm. I`m tempted to try it because it offers the same service as lovefilm but it`s £13.99 rather than £14.99. Has anyone tried it, or any idea why it`s cheaper? I`m with Blockbuster at the moment - see from my previous posting what major problems I`m having.

RE: WH SMITH / LOVEFILM

Nina (Elite) posted this on Wednesday, 24th November 2004, 10:46

Lots of companies now are going with Lovefilm eg CDwow and Lovefilm also offer a rental service. Personally I found their service crap, they treat you like a thief if a DVD gets lost in the post, they hardly ever sent out my first choice, the turnaround from time they received the sent back DVD to time they posted a new one out was also poor. I`m with Tesco now and its £13.97 for 3 films a week and must say their service is excellent, no complaints so far and it`s been about 2 months now.

Do a search on this forum for `Lovefilm` you will see I`m not the only one who has had problems with them.

RE: WH SMITH / LOVEFILM

SteveBanana (Elite) posted this on Wednesday, 24th November 2004, 11:30

On the other hand, I`ve had no problems with Lovefilm.
WHSmith, on the other other hand... >:(

RE: WH SMITH / LOVEFILM

Nina (Elite) posted this on Wednesday, 24th November 2004, 12:10

Quote:
On the other hand, I`ve had no problems with Lovefilm


That`s great but just wait until you do....

RE: WH SMITH / LOVEFILM

royd63uk (Competent) posted this on Thursday, 9th December 2004, 14:02

I used Tesco and had terrible service,on the other hand lovefilm up to now have been good.Though "touches wood" have not had a film go missing yet>

RE: WH SMITH / LOVEFILM

scratch100 (Harmless) posted this on Wednesday, 22nd December 2004, 00:21

I am currently in dispute with them over lost disc.

Finished free trial, sent all discs back and canceled account, still being billed.

No response to emails.

Stay well clear.

RE: WH SMITH / LOVEFILM

Anil Khedun (Elite) posted this on Wednesday, 22nd December 2004, 09:36

For me lovefilm is very, very slow. I`m on the WHSmith/Lovefilm trial and it`s a pain so I`m going to cancel. By contrast, ScreenSelect and VideoIsland have been great!

Anil
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Anil Khedun
Reviewer, DVD Reviewer
The UK`s BIGGEST Online DVD Magazine!

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