Page 1 of Has anyone else been overcharged by Blockbuster Online Rental?

I have discovered that, since I signed up for the Blockbuster online rental 5 months ago, I have been charged TWICE every month after the initial trial period. >:(

I have spoken to the customer service people, who claim that `nothing shows up on the system`. I am in the process of going through the dispute system with my bank. I wrote a letter to BB with copies of my bank statements - so far they owe me £69.95!!! They are being useless and I`m very very angry.

Has anyone else had similar problems? It seems to me very convenient that they systematically take money out for 5 months and mysteriously have no record of it in their `system`. ARHHGHGHGHGHGHG! >:(

Can you guys also recommend another online service which charges the same as blockbuster, i.e. £13.99?

Many thanks

Having trialled a few online rental companies, I think that Blockbuster are by the far the most efficient. Screenselect were the worst of the three, with LOVEFiLM somewhere in between.

If you aren`t going to use Blockbuster, I`d use LOVEFiLM.

All IMHO, of course.

Regards,

tWeetZ