p00hbear(Mostly Harmless) posted this on Monday, 3rd November 2003, 19:42
Anyone else have to fax there card statement to them as a one-off to prevent fraudulent use of your card? What is the point when they have taken the amount off the credit card already???? They could of told me sooner...
Anyone else have this trouble?
RE: DVDSoon credit card checks...
GregWW(Competent) posted this on Monday, 3rd November 2003, 19:56
Hasn`t happpened to me although they do ask to you to provide contact details of your credit card company when you change to a different card so they can check. I think its quite good of them actually, stops the evil credit card thieves. >:( :)
RE: DVDSoon credit card checks...
random username(Elite) posted this on Monday, 3rd November 2003, 20:18
Haven`t had this happen to me, but apparently Wayahead also do this.
RE: DVDSoon credit card checks...
DragonLord(Competent) posted this on Monday, 3rd November 2003, 20:18
Never fax your card details to anyone. It is probably a scam.
RE: DVDSoon credit card checks...
Exile(Competent) posted this on Monday, 3rd November 2003, 20:57
It`s certainly not a scam and I`d be very wary of saying that. I have used several credit cards with DVDSoon and all have had to be verified in one way or another (`phone/fax). As stated earlier - I`d rather they were too careful than lax.
RE: DVDSoon credit card checks...
hamm(Harmless) posted this on Monday, 3rd November 2003, 21:26
I`ve had to post a credit card statement to Ticketmaster before - this could be because your billing address for the card and delivery address is different. Thats my only experience of this and the only reason I can think of. Can`t speak of DVDSoons policies.
RE: DVDSoon credit card checks...
Anil Khedun(Elite) posted this on Monday, 3rd November 2003, 21:28
I`ve had to verify my CC info on a couple of occasions with DVD Soon and it`s not a scam as someone else mentioned. I`d rather a company be vigilant and check my info with me.
Anil _____________________________________________________________ Anil K, the original rock hard Ninja, Vampire Hunter AND Karaoke Terrorist DVD Reviewer My YMDB Top 20 If I want your opinion I`ll give it to you.
RE: DVDSoon credit card checks...
foxmeister(Competent) posted this on Monday, 3rd November 2003, 21:52
Not exactly a bargain is it !!!!!!!!!!!!! >:(
RE: DVDSoon credit card checks...
p00hbear(Mostly Harmless) posted this on Tuesday, 4th November 2003, 00:18
Thanks for everyones input... I`ll see what their response is.
RE: DVDSoon credit card checks...
random username(Elite) posted this on Wednesday, 5th November 2003, 10:18
Just looking to see when I could complain Nemo hadn`t arrived (45 days!!), I found it in their terms and conditions:
Please, never send us financial information that was not requested by a staff member of DVDSoon.com and NEVER send it by e-mail. When we need to assertain your identity, we will send you an e-mail stating why we need your credit card confirmation and you will be asked you to send it by FAX (much more secure than talking to someone and especially more secure than e-mail).
