Page 1 of DVDPlus.co.uk - delivery times?

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DVDPlus.co.uk - delivery times?

mr_dob (Mostly Harmless) posted this on Wednesday, 6th August 2003, 08:37

There are a number of very positive reviews on dooyoo about DVDPlus.co.uk, most of which mention that orders placed on one day arrived the very next day. I placed mine on Monday, and now it`s Wednesday and I haven`t even received a shipping confirmation, although the DVD was in stock (over a 100 available).

Since this is the first time I have used them I failed to register and hence can`t track my order. However I emailed them about it and haven`t yet received a response. A quick check on their help pages reveals that they (like other cheap online stores) ship from the Channel Islands, and this takes 4-5 days. Why are the reviews wrong, have DVDPlus changed their operations recently?

RE: DVDPlus.co.uk - delivery times?

mr_dob (Mostly Harmless) posted this on Thursday, 7th August 2003, 14:37

Thanks everyone for your informative and enlightening responses. No, really. Thanks.

RE: DVDPlus.co.uk - delivery times?

PETER P (Competent) posted this on Thursday, 7th August 2003, 23:47

only saw your post today - dvdplus have been very fast in the past but the email that i got(see below) might explain why they are now quite a bit slower



"Even Better Prices From DVDplus!!!

We've been listening to you.and we are happy to announce that from Monday the 4th of August we are Slashing prices across our product range.

Delivery times for box sets will remain unchanged; all other orders will now have an expected delivery time of 4-5 days.

We still expect to get all pre-ordered new release titles to you in time for the release date.

We are aware that price is generally the most important factor when choosing products. As it is important to us to be able to continue to offer one of the fastest and most efficient services available, we are looking to be able to offer a 'fast track' option enabling you to choose faster delivery for a nominal charge. "

I probably wont be using them much in future as I dont find the prices that cheap and only used them because of the fast free delivery

hope this helps to clarify the current situation

RE: DVDPlus.co.uk - delivery times?

mr_dob (Mostly Harmless) posted this on Friday, 8th August 2003, 12:11

cheers peter p. my order has arrived now. I must say I only ordered because of the free fast delivery. The price wasn`t all that cheap given that I had to wait for delivery.

RE: DVDPlus.co.uk - delivery times?

davidnorthallerton (Competent) posted this on Tuesday, 26th August 2003, 09:20

So you ordered on MONDAY and you have already received it by FRIDAY,

and your complaining about delivery times?

Have you ever ordered from Splash!!!! Your order would break their delivery record by about 200%.

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