Urban Guerilla(Competent) posted this on Saturday, 17th August 2002, 22:58
I remember reading that service from goods ordered online is useless, is this still the case, how long can i expect to wait for the delivery of goods after i have ordered them? Cheers Urban
RE: Richer Sounds
Barnum42(Competent) posted this on Sunday, 18th August 2002, 12:46
Never ordered over the net from them, but have had great service from the Bristol branch.
RE: Richer Sounds
][V][agic][V][an(Mostly Harmless) posted this on Monday, 19th August 2002, 16:39
yes...go into your local branch
RE: Richer Sounds service is c**p
blackpudding(Harmless) posted this on Tuesday, 27th August 2002, 09:43
There online sales staff are great until you have a problem, then they just state company policy and you never hear from them again - even if they have breached the Sales of Goods Act 1979. They stopped answering my emails and if I phone they put me on hold and NEVER answer. Their shops are no better in that if you take your problem there they claim to be a different company then the online one - I checked at company house and this is a lie - more company policy at work no doubt.
I`m just glad I only spent a small amount there and paid by credit card - it will take ages to get my money back but at least I will get it.
To all those who rate Richer Sounds service I can supply copies of all communications and you can make your own mind up who is at fault...I already have to trading standards and `Which Web Trader`.
This item was edited on Tuesday, 27th August 2002, 13:04
