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Hiya...Help Please.........

moods (Competent) posted this on Monday, 14th April 2014, 11:26

OK after getting xp support ended and reading should install avast  to protect me a friend installed it but then it flashed up that it was an illegal copy so using your uninstaller I removed it...Wham...now I have lost my search assistant..( just get the little dog avatar moving around but no boxes to use for searching...also no system restore just an empty box ...also although I'm permanently connected to internet ..Skype and messenger will not sign in and I cannot access any internet pages...any suggestions in the standard dummy talk fashion will be greatly appreciated ...thank you....Moods


RE: Hiya...Help Please.........

Rassilon (Elite) posted this on Monday, 14th April 2014, 13:31

System restore to the point prior to when you tried the install of Avast?



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RE: Hiya...Help Please.........

moods (Competent) posted this on Monday, 14th April 2014, 17:31

Thank you for your reply Rassilon...but when I click on system restore I only get a blank box......

RE: Hiya...Help Please.........

dkuk2000 (Elite) posted this on Monday, 14th April 2014, 17:44

Is your XP legit ?.



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RE: Hiya...Help Please.........

RJS (undefined) posted this on Monday, 14th April 2014, 18:01

I'd be amazed if Avast could tell if it was? I'd be wondering if there was malware on there that was trying to convince you to remove antivirus software.

You might want to boot to a rescue anti-virus CD and do a scan. If that finds your system clean, try booting to safe mode and trying a system restore.


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RE: Hiya...Help Please.........

dkuk2000 (Elite) posted this on Monday, 14th April 2014, 18:23

Quote:
Rob Shepherd says...
"I'd be wondering if there was malware on there that was trying to convince you to remove antivirus software."

That was exactly what I was thinking hence the question.




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RE: Hiya...Help Please.........

dkuk2000 (Elite) posted this on Monday, 14th April 2014, 18:25

moods try HitmanPro here install it and scan your system. 



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RE: Hiya...Help Please.........

moods (Competent) posted this on Monday, 14th April 2014, 18:41

Yes...in built whencomp bought ..also legit....

RE: Hiya...Help Please.........

moods (Competent) posted this on Monday, 14th April 2014, 19:42

Thank you....will try....

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