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Ryanair website crashes Internet Explorer 7?

NorthPole (Competent) posted this on Thursday, 13th November 2008, 14:32

I have found recently that whenever I visit the Ryanair website using Internet Explorer 7, the brower will eventually crash with a kernel32.dll error, sometimes even after I have moved on to another site. I`m using Windows XP SP3 and IE7, both with all the latest security patches, and Kaspersky Internet Security 7. The crashing does not happen with Firefox or Opera, nor if I use the special `No add-ons` mode for IE7; which makes me think that Ryanair are trying to send something to my PC it doesn`t like.

A few posts found through Google suggest I am not the only one having this problem. Knowing Ryanair`s highly customer-focused attitudes, I suspect reporting it to their Webmaster will meet with little success. Ideas anyone?

RE: Ryanair website crashes Internet Explorer 7?

Brian Elliott (Reviewer) posted this on Thursday, 13th November 2008, 15:15

It`s worth having Firefox or another browser on standby in case you get random errors.



Brian Elliott is a sports writer for the Belfast Telegraph newspaper, and is a regular contributor to DVD Reviewer and SLAM! Wrestling.

Please visit my website!

RE: Ryanair website crashes Internet Explorer 7?

Lizi (Harmless) posted this on Friday, 21st November 2008, 11:08

Hi there

I`ve been having the same probs, with similar config as your`s I believe. Did ya ever receive any comments from any other reader, or solve the prob yet in some way. If so, I`d appreicate your help as the constant crashing is confusing me and I`ve tried as many troubleshooting things as I can!!

Thanx
Lizi

RE: Ryanair website crashes Internet Explorer 7?

NorthPole (Competent) posted this on Monday, 24th November 2008, 16:17

Lizi, I`m afraid not so far. Last weekend I found that the same error also occurred on my brother`s laptop which runs Vista Home Premium with AVG antivirus, so it`s certainly not confined to just my PC (or yours!). I did read a while back that Ryanair recently altered their site to use Microsoft`s Silverlight multimedia plugin, so perhaps that`s the issue (although I have the latest version of that installed).

Until Ryanair address the problem, the only solution seems to be using either the `no add-ons` mode of Internet Explorer, or another browser such as Firefox or Opera.

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