Page 1 of SKY problems

Hardware Forum

SKY problems

Bowf (Elite) posted this on Monday, 7th January 2002, 15:03

I know it`s a DVD forum but I wondered if anyone has had the same SKY problems as me.
Just lately I`ve been getting real problems getting some channels that I used to get no problem. The channels are ITV, ITV2 and Q Kerrang.
I keep getting " warning - no satellite signal is being received " on these channels and no amount of resetting / removing the viewing card solves it. it`s driving me NUTS !!!
Anyone any ideas ?

RE: SKY problems

sashenden (Elite) posted this on Monday, 7th January 2002, 15:09

Well I was house sitting last year and they had the same problem everytime it rained and got windy.

RE: SKY problems

malcy (Competent) posted this on Monday, 7th January 2002, 15:25

I have seen that these are broadcast at less power than some of the other channels (all the regional versions have been crammed on so less bandwidth for each as ITV were being mean). The transponder they use is also more focused on the UK. Therefore if you are not in England ie in Scotland or Ireland you need a bigger dish than the standard free minidish to get reasonable quality.

Try http://forum.digitalspy.co.uk
There Sky technical queries forum is excellent for getting help on this type of thing

RE: SKY problems

pastyman (Mostly Harmless) posted this on Monday, 7th January 2002, 19:24

You are experiencing problems with low band channels the likely cause is your lnb especially if it is a Cambridge they are notoriously unreliable,The other poss is that your reciever,s power supply is generating switching noise because of worn out capacitors thus resulting in loss of these channels this problem is particularly prevalent with Grundig200 what stb have you got??

RE: SKY problems

Grumpy Old Git (Competent) posted this on Monday, 7th January 2002, 19:34

Pastyman - funny you should say that, i get the exact problem you describe and my stb is a grundig - though i lose channels at random - even movie channels - i usually have to rset the box at least once or twice a week to get them all back (more if the damn thing freezes) - had the engineers out twice - once to re -a lign the dish and second time to replace the lnb - still bloody does it though - seems to be one of those things we have alearned to accept - bit like Windoze and the B.S.O.D...

RE: SKY problems

pastyman (Mostly Harmless) posted this on Monday, 7th January 2002, 19:46

If your reciever is a 200 the capacitors on the secondary side will need replacing they can cause all manner of problems its a fairly simple operation , bit of a poor design etc you might want to consider getting it insured through Domestic & General £60.00 for a year covers the whole system and you,ll guaranteed to get a service engineer rather than a "installer".

RE: SKY problems

Grumpy Old Git (Competent) posted this on Monday, 7th January 2002, 22:35

Pastyman.. do you have the specs of the caps involved before i take the lid off - i have built many a electronic project in my time and am very capable with a soldering iron and solder sucker...if you have the specs to hand i can pick em up and put them in all in one go, rather than rip it out from under the telly etc etc...

Can they be replaced with "better" quality caps?

TIA...

Ray

RE: SKY problems

Bowf (Elite) posted this on Tuesday, 8th January 2002, 10:01

It`s a PACE box I`ve got. SKY are telling me it`s a dish problem and are charging me £60 for an engineer to come and sort it.
Don`t you just love SKY ? They provide you with the equipment to facilitate the reception of their programmes but they wash their hands of any problems with said equipment when it goes wrong.
It`s like you joining the army as a tank driver, then the army telling you you`re responsible for repairs if the tank goes wrong...
I wonder what legal options you have with SKY. If I didn`t rely on it so much I`d tell the bank to stop the direct debit and tell SKY I`m not paying them until they sort the equipment for nowt.

RE: SKY problems

pastyman (Mostly Harmless) posted this on Tuesday, 8th January 2002, 10:03

DONT pay Sky insure it see my above reply its a far better deal

RE: SKY problems

pastyman (Mostly Harmless) posted this on Tuesday, 8th January 2002, 10:24

Make sure you def have a grundig 200, take it apart there are three different versions of the power supply you,ve probably got the one with two h-sinks parallel with a third along the width of the board there are some caps crammed (and glued) in a very small space ,remove all the glue and replace
C3 100UF 25V
C12 470UF 63V
C16 1000UF 16V
C10 470UF 63V
C13 1000UF 16V GET 105,C HIGH TEMP

This item was edited on Tuesday, 8th January 2002, 10:26

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