Page 1 of S Video to Scart connector

Hope u guys can help me here the wife is pretty miffed!
Just purchased the Sony davs300 all in one solution, which has supposedly had a mod chip installed by LE concepts of bishop auckland. All is not well though! they supplied an Svideo to scart connector due to the lack of scart on the player(Shame Sony), all I get is an awful picture on this and it impossible to watch. The composite is an ok picture but that is not what i want. The disks are clean. The cable is a cheapy Prowire gold connector but this should do the job still. The Tv is a Mitsubishi AV320 which is a few yrs old but has a great picture on everything else. Am i better trying a normal S Vid cable to the TV along with the audio L/R? What could be causing the bad piccy? Also how would the multi region work from the mod chip? Gonna bell them tomorrow, but should I have received instructions?
Rob

Guessing - have you told your TV to accept S-Video through that particular scart ? If not you may have to go into your TV ext input options menu.
Apart from this I can`t think of anything else - perhaps someone else will
Regards