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NTL Cable Channels Freezing

James Clews (Competent) posted this on Friday, 25th November 2005, 22:45

Hello all you good good people.

Just recently, the majority of my NTL Channels (all of the MTV Channels, BBC 1,2, ITV, C4, Paramount, Sky Sports Extra and loads of others) are skipping. The screen freezes for a couple seconds all the time.

Its very annoying. Last time I turned the box off I lost all of my service and had to wait about 90mins in the queue on the telephone. Dont fancy that again.

Anyone else had the same problems?

RE: NTL Cable Channels Freezing

martin66 (Harmless) posted this on Saturday, 26th November 2005, 01:34

Hi i have had a similar problem i lost all my channels after i came back from a weeks holiday, they had to re send the signal. I also had a problem a few months ago when i unplugged the box to decorate it would not come back on. I also had to phone them and they resent the signal again this time it lasted about 3 hours until it locked up so i unplugged it as it tells you to and again lost everything. They eventually replaced my box but i had to wait for 4 days before they could come out to me. Never got a refund for the lost service though!!

Good luck and don`t plan anything for the day you are going to phone you`ll probably not have time to do it after you get though :D :D :D

RE: NTL Cable Channels Freezing

James Clews (Competent) posted this on Sunday, 27th November 2005, 12:53

They`re a nightmare arent they! I`ve already had my box replaced twice. I had to wait four days and that included the weekend! Put it this way I wasnt amused and they refunded one months broadband. A lot of DVDs were watched that weekend.

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