Page 1 of Problem with AVG 7 or possible new virus

Is anyone having problems with AVG 7 refusing to load. A friend seems to think they have a virus that is preventing avg from running. It is upto date.
Outlook express seems to have all contact details over written in foreign script, also explorer is only displaying a grey window and the toolbar. They have tried to run spybot and the machine locks.. Also, zone alarm has not helped...Any help would be much appreciated.. as they are really stuck right now.
Thank you


Please check out this stock food photography site and let me know what you think. Thanks
http://www.foodphotolibrary.com

Tried running them with Windows running in Safe Mode?

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www.soundalikes.com/ (Version 2. Updated 8/4/05)

This item was edited on Monday, 20th June 2005, 15:22

Thanks for that, I will pass that on.
Apparently they tried rebooting a few times and disconnected their broadband/modem And were then able to read the contact details on their email. They removed 2 suspecious emails which had attachments. Now things seem to be back to normal, except they still can`t get AVG7 to auto load. I`ve told them to reinstall it from scratch.



Please check out this stock food photography site and let me know what you think. Thanks
http://www.foodphotolibrary.com