Page 1 of Wharfedale upgrades - lies, I tell you, it`s all lies!

Thanks chaps for your round up of the different Wharfedale models. I bought the 750 when it first came out and have suffered the problems with Jaws and LA Confidential. I swapped Jaws for a region 1 copy and that works fine, but I still have the region 2 LA Confidential.

I called the Tesco helpline, but contrary to what it says in your article they have no upgrade which will solve the problems with LA Confidential,it is only the Jaws problem that can be rectified. Unless, that is, you know something thet Tesco doesn`t.

Anyway, as I said, the region 1 Jaws works fine, so I was wondering if anyone has a region 1 LA Confidential and whether that works okay with a Wharfedale 750.

Yes they do - we are getting it. Wharfedale have confirmed it.

Mark
DVD Reviewer

This item was edited on Thursday, 9th November 2000, 13:04

Mmm, I spoke to a guy at the helpdesk this morning and he said there is only an upgrade that will help with the Jaws problems, but not the LA Confidential, and after I read your posting I rang them back and spoke with a lady who says there are no upgrades at all for the 750, only the 750s!!!!!

You say Wharfedale confirmed it, does that mean you contacted them? If so, you wouldn`t still have their number would you?

We are in regular contact with Wharfedale. But all firmware upgrades are only available from that support number for Tesco.

Ring Tesco and tell them the upgrade ALSO fixes problems with LA Confidential and that Wharfedale have confirmed that this disc suffers menu problems much like Jaws.

Thanks.

I`ve just tried that but the guy on the helpline says that they will only send out the upgrade in respect to the Jaws disc, and as I swapped my Jaws disc for a Region 1 copy I`ve no chance. I did try to explain to him that the upgrade also apparently fixes LA Confidential, but he said their advice from Wharfedale was only regarding Jaws!

I suppose I could buy another copy of Jaws, get the upgrade and then take Jaws back to HMV and swap it for something else!

Would you know whether there`s been a case of anybody contacting Tesco and asking to swap the entire DVD player for the newer version?

Yes I asked tesco this week if I could changed my palyer because I was having problems with jurassic park. They said YES... Bring it in and I can exchange to a new one.

Yippee....