Page 1 of ebay help please

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ebay help please

AhlS (Competent) posted this on Saturday, 17th November 2007, 23:16

I hardly ever use ebay, but know some of you here are quite knowledgeable.

I received a welcome letter from ebay today - or rather a letter came to my house addressed to someone else with the same surname who has apparently recently registered as a business on ebay :/

There are no contact details on the letter, other than a registered office address in Switzerland, and a link for booking a complimentary advice session.

I can`t find a `contact us` link anywhere on ebay. Is there a way to get in touch with them to find out what is going on and get this sellers account cancelled /my address removed. Or is my only route to register for a consultation appointment and get them to ring me during the work hours in which they operate - while I am at work (which is not convenient next week) ?

I hate internet sites that don`t give ready contact links when needed :(

RE: ebay help please

retrogeezer (Elite) posted this on Sunday, 18th November 2007, 00:06

Quote:
If you still need help, click the "Contact Us" link on the left side of any Help page. This will take you to a special form where you can send an email to eBay's Customer Support.



why take life so seriously..its not like you are going to make it out alive

RE: ebay help please

Pete-MK (Elite Donator) posted this on Sunday, 18th November 2007, 00:21

Golden Rule - if it looks suspect. It Is. I`ve been with ebay for a while and I have never received a physical letter from them. As is my understanding, they don`t use physical mail except in exceptional circumstances.

Throw it away and pay it no mind.

============================
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RE: ebay help please

AhlS (Competent) posted this on Sunday, 18th November 2007, 18:55

Thanks for the help -I thought there must be some contact options, but couldn`t find them.

Stanz - you may well be right - all the security/fake type message options in help refer to emails. It took a while to find a subject line for the email that was vaguely suitable subject, but did not insist on a `body of dodgy email` to be copied to a mandatory field.
But would a scam really go to the expense of posting a glossy brochure all about how to sell on ebay ?

I will await their response.

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