Page 1 of Replacement 24 discs - Still Waiting!!!

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Replacement 24 discs - Still Waiting!!!

Natty (Mostly Harmless) posted this on Monday, 2nd December 2002, 15:06

Believe it or not I`m still waiting for my replacement discs 5 and 6 for the Region 2 box set of "24".

Admittedly I sent them in fairly late - I waited until some people had got them back and said they were OK. But it`s still over 5 weeks. :-(

Is anyone else still waiting?

Does anyone know a telephone number so I can get an answer from someone?

I did email them and initially got replies telling me I`d get them in a few days. When I still hadn`t got the discs I sent somewhat firmer replies and now they`re not responding.

I`m not a happy customer.

RE: Replacement 24 discs - Still Waiting!!!

sashenden (Elite) posted this on Monday, 2nd December 2002, 15:23

I never got around to sending mine in. Is it too late or does someone have the address to send to?

Thanks.

RE: Replacement 24 discs - Still Waiting!!!

Natty (Mostly Harmless) posted this on Tuesday, 3rd December 2002, 10:04

The address is:
20th Century Fox Home Entertainment
Freepost 38LON20304
LONDON
W1E 3HG

But don`t expect them back in a hurry.
You could phone them and ask them the turnaround time
(020-7753-8686)

I just called to complain about the delay and was told they`d
not been sending any out for over a week because they`d run
out of envelopes!!!

I kid you not.

RE: Replacement 24 discs - Still Waiting!!!

Natty (Mostly Harmless) posted this on Friday, 6th December 2002, 10:28

Got the replacement discs at last...
BUT - neither of them are in mint condition.
Disc 6 in particular looks scuffed and scratched, like
it`s dropped on the floor.

It`ll probably still play but I`m not at all happy
as the discs I returned were spotless.

Did anyone else have this?

RE: Replacement 24 discs - Still Waiting!!!

Martyn Smith (Competent) posted this on Saturday, 7th December 2002, 17:22

Disc 5 was okay, but Disc 6 looks quite scuffed when you hold it up under artificial light. Still plays though but quite disgraceful for Fox to send these discs in this condition considering that the ones sent in were in much better condition.

RE: Replacement 24 discs - Still Waiting!!!

Kamion (Competent) posted this on Monday, 9th December 2002, 17:09

So is it worth it to get the discs replaced? What exactly am I missing without swapping the discs?

Cheers,
Kamion

RE: Replacement 24 discs - Still Waiting!!!

chewie (Elite) posted this on Monday, 9th December 2002, 17:26

I didn`t send my discs. I don`t see the point as I didn`t see it on TV.

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