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DVD OPTIONS - ANYONE HIRED ANY DISC`S FROM THEM

Gaz Kitch (Elite) posted this on Saturday, 22nd September 2001, 08:36

I HAVE HIRED 4 DISC`S FROM THEM AND THEY HAVE ALL BEEN FAULTY.

RE: DVD OPTIONS - ANYONE HIRED ANY DISC`S FROM THEM

MicoMan (Elite) posted this on Saturday, 22nd September 2001, 15:32

Now you tell me! Just ordered my first one the other day. It has not arrived yet so I will see.

I did use http://www.ukdvdrentals.co.uk but the last one I ordered did not arrive and i can`t get any reply form them?

RE: DVD OPTIONS - ANYONE HIRED ANY DISC`S FROM THEM

Gaz Kitch (Elite) posted this on Sunday, 23rd September 2001, 09:26

I might add that they refunded my money and also offered me the hire of a free disc. They say that they have been having problems with the cases that they send the disc`s out in, and that they are going to use some different ones to combat this problem. The customer service is very good, it`s just the quality of the disc`s that`s the problem!!!

RE: DVD OPTIONS - ANYONE HIRED ANY DISC`S FROM THEM

MicoMan (Elite) posted this on Tuesday, 25th September 2001, 20:21

The DVD I ordered on Thursaday arrived today. Not exactly the 2 days it says but it got here in good condition and plays fine.

The slim case it comes in is very nice and the freepost return envelope make this firm seem more professional than the other firm I used.

£2.99 for 7 days hire is good.

RE: DVD OPTIONS - ANYONE HIRED ANY DISC`S FROM THEM

squidgy (Harmless) posted this on Tuesday, 25th September 2001, 23:35

So far I`ve hired one DVD from them, and it was fine. I`ve also hired one from Movietrak (erm, it was actually the same film) and that was faulty (which is why I hired it from DVDoptions in the first place). Since then, I`ve signed up with in-movies.com.

Big snag with in-movies.com is no subscription rebate when you get a faulty DVD, you just return it and they send out another, and that takes time for the postage. Movietrak refunded my rental when I complained. If I ever wanted to rent a more up-to-date film that in-movies don`t have, though, or be guaranteed of having a certain film on a certain date, I`d probably use DVDoptions again.

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