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More Scan SC2000 Problems

Gray (Mostly Harmless) posted this on Monday, 27th November 2000, 19:57

I`ve recently bought a Scan SC2000 (16/11/00) so I`m presuming its from the new batch. I`m not very happy with the audio output from it, so I`m posting here to see if any other SC2000 owners have the same complaint or if it`s just my machine.

CD Audio playback is awful, it is just incredibly loud and distorted, I have to turn the DVD volume down to 2 or 3 (max 16) before it becomes at all listenable. Audio playback on movies is slightly better although there is still some distortion in the high-mid region. To get a decent sound level I have to turn the DVD volume down to around 12. I don`t think it is acceptable to have to change the volume so dramatically to produce a good sound, and I`m sure by lowering the DVD volume so much I am losing quite a lot of the signal.

On the plus side I`m very happy with the video output from the player, top banana for 175 notes!

The player is connected to my TV with a decent SCART lead, and the audio fed to my hi-fi from the audio out on my 29" Sony TV. the audio out from the TV is fine, before you ask, as normal TV sounds great, so it`s NOT the TV that is causing the distortion. The distortion persists even when connected to the hi-fi directly from the Audio out on the SC2000. There is still some distrotion when listening just using the speakers on the TV, bearing in mind again that this is a decent Sony telly which doesn`t distort even at high volumes.

It appears to me that the distortion stems from the SC2000 and it`s not a problem with any of my other kit. Anybody else had similar experiences with this player. Oh, and what is this firmware update I`ve been hearing about? Does it address any of the problems I`ve mentioned? where can I get a copy and how do I find out what version of the firmware I have already?

Sorry about all the questions, but I know you other friendly SC2000 owners will try and help me out!

Cheers
Gray

RE: More Scan SC2000 Problems

Microstar (Competent) posted this on Monday, 27th November 2000, 20:54

There is a separate piece of paper with the instruction book which gives details of `sound level adjustment` - to `correct for low sound levels on some DVD`s`; i.e. there is another sound level adjustment in addition to the volume control. Have you checked this?

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