Page 1 of Overcharged by Customs and Excise

This is a little off topic, but I thought maybe the people here might have some experience with this based on DVD shipments. My mother sent me a Christmas present from the States, and the declared value on the customs form was 150 dollars (US), but I can see from fee breakdown that I was charged VAT as if the value were 150 *pounds*.

Is there any hope of getting any money back if I complain? I paid import duty too, which I think is a percentage, which means I`m looking at almost 10 quid I think. I ask `cause I remember people talking about DVD shipments from Canada and getting overcharged because customs "misread" Canadian dollars as pounds. Has anybody had any luck getting money back?

Geoff

many companies declare dollars as "USD" for the US and "CAN" for canada.

contact customs they might be able to correct the mistake.