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A Billing Question ?????

lawlesskfd (Competent) posted this on Sunday, 22nd July 2001, 16:13

hi,
i ordered 4 movies from http://www.dc-dvd.com on the 18th of june,and i have only recieved 3 of them,
now what pis*?* me of is, while i was online ordering them ,the above mentioned site,had a header saying,i may not recieve them for up to a month,ok fine, nearly 5 weeks have gone now ,still no sign of my disc,so my question is ,why are companies allowed to go into my account,and take my money,b4 i recieve my goods , is this LEGAL,unlike futureent,i only get billed as soon as my discs are dispatched,
which is fine,are they allowed to do this , seems odd to me . thanks...

RE: A Billing Question ?????

cw2000 (Competent) posted this on Sunday, 22nd July 2001, 18:07

I believe they have to supply goods within 28 days of charging you for them.

Contact DC-DVD, if they won`t help contact you Crdit Card company and get them to sort out the problem.

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