Info and forum posts by 'LandOfDreams'
This user hasn't used our main site yet, so has no main account at present.
Joined on: Friday, 14th January 2005, 14:17, Last used: Monday, 21st May 2007, 12:09
Access Level: Harmless
About this user: 35 year old movie buff
This user has posted a total of 2 messages. On average, since joining, this user has posted 0 messages a day, or 0 messages a week. In the last 30 days, this user has posted 0 messages, which is on average 0 messages a day.
Recent Messages Posted:
RE: Dvd Soon - Dvd lost in post
I would not worry too much, though you have to be patiened IF the parcel has been `lost`...
If you log into your account, on the right hand site there is a menu Learn About...
If you click on the item "Replacing Items" you are able to request an item replacement, you only need the order nr.
BUT only after the official "Delivery Time" has gone by for the Shipping Method you selected. For standard carrier international orders this is (are you ready?) 45 business days. Business days, so that is 9 weeks.
The good part of this story is that, once this period has gone by, you can easily request a replacement by using the "Replacing Items" link in your account. You have to sign an affidavit and sent it by post or fax. After that, you will get a free replacement.
Mine arrived safely.
Note: my experience with DvdSoon is that they are slow in shipping a package, but once it is shipped, it`s in The Netherlands within a week and never claimed by customs.
RE: region1express??
The site itself is very dodgy:
1. My cart was cleared at least 3 times without any action of mine
2. I got a security warning when I created an account that the name of the site didn`t match the name of the certificate issued
3. The site is now unreachable via the original link I used: http://www.zone1express.com
4. The confirmation e-mail on purchase contains errors.
5. The search functionality has no inteligence what so ever: it gives results for every part of a word you fill in the search field, resulting in lists of hundreds of titles
As of now: I don`t have knowledge about the status of my order.
Overall: I don`t get a good feeling about this retailer.
LOD