Info and forum posts by 'dynagirl'
This user hasn't used our main site yet, so has no main account at present.
Joined on: Friday, 9th August 2002, 00:22, Last used: Friday, 9th August 2002, 00:22
Access Level: Harmless
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This user has posted a total of 1 messages. On average, since joining, this user has posted 0 messages a day, or 0 messages a week. In the last 30 days, this user has posted 0 messages, which is on average 0 messages a day.
Recent Messages Posted:
dvdboxoffice frustration
Wondering if anybody else has had similar problems with dvdboxoffice.com. Here`s what happened....
After I placed my order they asked for a copy of the credit card statement to verify my address. Strange since you can verify that with the cc company. The card was brand new and I didn`t have an actual statement yet, so I faxed them all sorts of other proof of my address. No good, they insisted on a statement, claiming that I could have stolen the card and all that other address proof, but a statement would really prove I was who I said I was (I don`t get it either). After much arguing about this I agreed to do a wire transfer. Normally I wouldn`t even consider that but I was in a hurry to get the disks for an event, and they were the only retailer who had them in stock. So I spent $45 to do the transfer, then I got an email from them saying they don`t even have the disks in stock! This was after they had verified over the phone that it would be no problem to fill the order. Basically they`ve told me they`ll send my money back, but I`m SOL on the $45 I spent for the tranfer. I want to report them to the Canadian BBB, but I can`t find their listing (they claim they are registered).
Anybody else had trouble with them?